Shipping policy
Shipping Policy
Effective Date: [Insert Date]
This Shipping Policy applies to all orders placed through https://azix.com.
1. Order Processing
-
Orders are processed within [1–3 business days] after payment confirmation.
-
Orders are not processed on weekends or public holidays.
-
If there is a delay, customers will be notified via email, WhatsApp, or other provided contact details.
2. Shipping Time
Delivery times depend on the destination and courier service.
-
Domestic Shipping (India): Typically [3–7 business days] after dispatch.
-
Delivery times may vary due to location, weather, or courier delays.
3. Shipping Charges
-
Shipping fees (if applicable) will be displayed at checkout.
-
Free shipping may be offered on eligible orders (if applicable).
4. Order Tracking
-
Once your order is shipped, tracking details (if available) will be shared via email or WhatsApp.
-
Customers can contact us for assistance regarding order status.
5. Delivery Issues
We are not responsible for:
-
Delays caused by courier services
-
Incorrect shipping addresses provided by customers
-
Delivery failures due to unavailability of the recipient
If a package is returned due to incorrect information, additional shipping charges may apply for reshipping.
6. Damaged or Missing Items
If you receive:
-
A damaged package
-
Incorrect items
-
Missing items
Please contact us within 24–48 hours of delivery with proof (photos/videos).
Contact:
-
Email: azixhelp@gmail.com
-
WhatsApp: +91 9400278212
-
Instagram: @azix.in
7. Changes to This Policy
Azix reserves the right to update this Shipping Policy at any time. Changes will be posted on this page.